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F.A.Q

Frequently Asked Questions - FAQ

  • Where do we go?
  • Where is departure and arrival point in Bali?
  • Mahi Mahi Dewata goes to Gili Trawangan and Gili Air in around 1 hours fifteen minutes. We also drop at Senggigi on mainland Lombok, a few minutes from the Gili Islands.
  • Padangbai Harbour. Free hotel transfers are provided free of charge by Mahi Mahi Dewata to most areas in south Bali.
  • What type of boats do we operate, and what are they like?
  • What are departure times and how long does the journey take?
  • Our boat is large, high performance speedboats ranging from 18.04m in length, carrying five 250hp Suzuki outboards. They have a top speed of more than 40 knots, and cruise comfortably at 30 knots. Passenger capacities are 75pax.
  • All boats have toilet on board, full cabin and large sundecks on the roof for good weather sailing.
  • From Bali: 09.30 am, with hotel pick up around 7.00 am, From Senggigi: 11.30 am, From Teluk Gili Air : 11.45 am, From Gili Trawangan : 12.00 am. Between Bali and Gili Trawangan, Gili Air / Lombok takes approx 1 hour and fifteen minutes
  • How much baggage am I allowed?
  • Is passenger insurance included?
  • Passenegers are allowed 2 pieces of luggage and a maximum of 2 surfboards as well. Your dive gear travels free.
  • Our insurance covers passengers between the age of 2 and 65 years old with Liability insurance of US$50,000 and medical insurance to US$5,000.
  • Are there any restrictions on who can travel?
  • Where do I purchase tickets?
  • We travel at speed and the sea is sometimes choppy. We therefore do not recommend this form of transport for people with heart of back problems, pregnant women, or the elderly and infirm.
  • For children under 2 years, parents need to complete a Disclaimer Statement releasing Mahi Mahi Dewata and all its officers and/or employees, including agents, from negligence and any further legal action by any party in the event of an accident, prior to the trip.
  • The easiest and cheapest method is to purchase tickets on-line.
  • Alternatively you can purchase tickets direct from Mahi Mahi Dewata offices in Sanur, Padang Bai or Gili Trawangan. There are also many agents and tour counters in the main tourist areas that sell Mahi Mahi Dewata tickets on our behalf.

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If you can't find answers to your questions then don't hesitate to contact us directly!
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HEAD OFFICE:
Phone: +62 361 8491541, 849 1542

LOMBOK & GILI TRAWANGAN:
Mobile Phone: 081 339 653 444, 081 907 277 444

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